Privacy Policy

Your privacy is our priority. Learn how we protect and handle your data.

Last updated: January 28, 2024

Introduction

At PixelPDF, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our photo to PDF converter application ("PixelPDF" or "the App").

By using PixelPDF, you agree to the collection and use of information in accordance with this policy. We will not use or share your information except as described in this Privacy Policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Account information (email address, display name) when you create an account
  • Device information (device model, operating system version, unique device identifiers)
  • Usage data (app features used, frequency of use, performance metrics)
  • Photos and images that you choose to convert to PDF (processed locally and optionally stored in your personal cloud storage)

Automatically Collected Information

When you use PixelPDF, we automatically collect certain information:

  • Log data (IP address, access times, app crashes, performance data)
  • Analytics data (app usage patterns, feature adoption, user engagement)
  • Device and network information for optimization and security purposes

How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide, maintain, and improve PixelPDF's functionality
  • Photo Processing: To convert your photos to PDF documents as requested
  • Cloud Sync: To synchronize your PDFs across your devices (with your consent)
  • Customer Support: To respond to your inquiries and provide technical support
  • App Improvement: To analyze usage patterns and improve app performance
  • Security: To detect, prevent, and address technical issues and security threats
  • Communication: To send you important updates about the app and your account

Photo and Document Handling

Your Photos Are Private

We never access, view, or analyze the content of your photos. All photo processing happens locally on your device or in your personal cloud storage.

Local Processing

Photo to PDF conversion is performed entirely on your device. Your photos never leave your device unless you explicitly choose to save them to your personal cloud storage.

Cloud Storage (Optional)

If you enable cloud sync, your PDFs are stored in your personal iCloud account. We use Apple's CloudKit framework, which means:

  • Files are encrypted in transit and at rest
  • Only you can access your synced PDFs
  • We cannot access your iCloud data
  • You can disable sync at any time

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate the app (analytics, crash reporting, customer support)
  • Legal Requirements: When required by law, court order, or government request
  • Safety and Security: To protect the rights, property, or safety of PixelPDF, our users, or others
  • Business Transfer: In connection with a merger, acquisition, or sale of assets (with advance notice)

Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: All data transmission uses TLS encryption
  • Local Storage: Photos are processed locally and stored securely on your device
  • Access Controls: Strict access controls for our systems and databases
  • Regular Audits: Regular security assessments and updates
  • Data Minimization: We collect only the data necessary for app functionality

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Control

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Data Portability: Request a copy of your data in a portable format
  • Opt-out: Disable analytics, cloud sync, or marketing communications

How to Exercise Your Rights

To exercise any of these rights, you can:

International Data Transfers

PixelPDF is used globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including:

  • Compliance with applicable data protection laws
  • Use of standard contractual clauses approved by regulatory authorities
  • Implementation of technical and organizational security measures

Children's Privacy

PixelPDF is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Sending you an email notification (if you have an account)
  • Displaying a notice in the app

Your continued use of PixelPDF after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Officer

Response Time: We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please mark your email as "URGENT - Privacy Request".

GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). You have additional rights under GDPR, including:

  • Right to object to processing based on legitimate interests
  • Right to restrict processing in certain circumstances
  • Right to lodge a complaint with your local data protection authority
  • Right to withdraw consent (where processing is based on consent)

Legal Basis for Processing

We process your personal data based on: (1) Contractual necessity to provide our services, (2) Legitimate interests in improving and securing our app, (3) Your explicit consent for optional features like analytics, and (4) Legal obligations where required by law.